7C of the website-customisation

The dimension of customisation of this website is personalisation.it allows user to specify their preferences in content selection, context selection, and personalised tools.For example,user have to login registration, then only they can view the content of the website.

7C of the website-communication

The dimension of communication for this website is hybrid.This site offers software tools which is download centre that allows user to download a manual, driver, firmware or software for samsung product by free of charge.

7C of the website-communication

The dimension of communication for this website is interactive.This website has provided a feedback form to the user so that they can give their opinion about the website.Therefore, the website can be improve better.

7C of the website-communication

The dimension of communication in this website is interactive.Samsung has provided a prestige service for their customer trough this website.The user can check all the service provide by samsung through this website.

7C of the website-Communication

The dimension of communication in this website is broadcast.This website has provide FAQ(frequently ask question) to the user so that they can know more about the website and also help them to easily understand about this website.

7C of the website-connection

The dimension of connection is home site background.From the above picture,we can see that there is a third-party site appear(http://my.samsungmobile.com/), but the home site(http://www.samsung.com/) is noticeable in the background.

reason to make a return visit to samsung web site

The reason that I would make a return visit to the Samsung web site because it provides all the detail information about their products and features.Besides that, it also provides the comparison between their product so that I can choose the best product that i like.

Other than that, I can check all the Samsung products through this website, such as mobile phones, televisions, cameras,mp3 and so on.

In addition to this, this web site has published the latest news of the company, therefore, I can view the latest news about Samsung product.

In conclusion, it brings me to know more about Samsung.